Ururka Caalamiga ah ee Machinists iyo Aerospace Workers (IAM), oo matalaya in ka badan 8,000 oo ah Shaqaalaha Adeegga Macmiilka ee Southwest Airlines Co., ayaa maanta ku dhawaaqay xubnahooda u codeeyeen qandaraas cusub oo shan sano ah.
"Shaqaalaheena waxay si adag u shaqeeyaan si ay u daryeelaan macaamiisheena maalin kasta, taasina waa mid aad u cad inta lagu jiro xilliga fasaxa ee mashquulka badan," ayuu yiri Adam Carlisle, Madaxweyne Ku-Xigeenka Xiriirka Shaqada ee Southwest Airlines.
"Aad ayaan ugu faraxsanahay inaan ku abaal-marin karno qandaraaskan cusub, kaasoo muujinaya qiimaha ay u leeyihiin Koonfur-galbeed, waxaana loogu talagalay inay na siiso hawl-karnimo dheeraad ah oo aan ku maamulno shirkadeena."
This contract covers Southwest’s Customer Service Agents, Customer Representatives, and Source of Support Representatives, who are keenly focused on delivering world-class Hospitality and Customer Service.
These valued Employees support Customers during their Southwest journey, whether that’s taking a phone call to change a Customer’s travel plans or assisting a Customer or Fellow Employee on the ground at one of the airports Southwest serves.
The new contract becomes amendable on Dec. 15, 2027.
